1. Do you allow urged or same day appointments?
We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.
2. What should I bring to my first appointment?
Please make sure that you arrive to the physician’s clinic at least 15 minutes before your scheduled appointment time so that you can provide us the necessary paperwork and insurance information to put you into our system. To save time, you can also print the New Patient Forms located on our forms page and bring them filled out to your appointment.
3. Who will I pay for my care?
If you have insurance, please bring in your card and we will either collect your co-pay or bill you through your insurance plan. If you are not insured, we require payment at the time of service. We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care.
4. What is your cancellation policy?
We require a 24 hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment with your medical doctor to avoid having to pay a cancellation fee.
5. What do I need to bring with me when I come for a Workman’s Compensation case?
All you need is photo identification, Workman's Compensation claim and a case manager with phone number that our staff can reach out to, to let know how your case is progressing.
6. Do I need a referral to make an appointment?
No, you do not need a referral to make an appointment with either a primary physician or a physician assistant. We are currently accepting new patients. However, for your visit to be covered through your insurance please contact your insurance provider to understand the terms of your policy.
7. Do I need to have my blood pressure checked regularly?
It is recommended that your blood pressure be checked every two years after the age of 21. We also recommend annual check-ups with your primary physician after the age of 50 and frequent check-ups if you have additional risk factors. The most common risk factors for high blood pressure include family history, being overweight and having a high sodium or poor diet.
8. How is the doctor patient relationship different here?
We believe that our staff members are leaders in providing patient-focused care. We take the time to listen to patients’ concerns and address any questions they may have. We are a physician’s clinic that values all of our patients and appreciate the long-lasting relationships we create with them.
9. How can I get ahold of my medical doctor?
We take pride in our doctor-patient relationships and schedule plenty of time for you to get all of your questions answered. If you need to get in touch with your medical doctor or physician assistant in between appointments, please contact our main office to leave a message or schedule an appointment.
10. How can I prevent a cold or flu?
Colds and the flus are commonly transmitted through the nose and mouth. To help prevent colds and flus:
- Thoroughly wash your hands.
- Avoid contact with contagious individuals.
- After being in the company of someone with a cold or the flu, make sure not to touch your nose or mouth where the virus could enter.
- Stay current on your yearly flu vaccinations.
- Drink plenty of water to stay hydrated.
11. How do you notify patients of lab or test results?
On the Patient Information Form that you fill out on your first visit, there is an opportunity to answer how you would like to be notified regarding any test or lab results. We are usually able to notify patients within 24 hours of receiving results.
12. Will i be able to get copies of my test results?
Yes, upon request we are able to provide you copies with your test results.
13. What are your office hours of operation?
We are open Monday through Friday from 8:00am to 5:00pm.
14. How often should I come in for a routine Physical?
Physicals should be done once a calendar year. Most insurances allow Well Physicals once every 12 months, but it's always best to call your insurance company in advance and see what guidelines your insurance follows.
15. How often does your provider have my blood work checked due to my condition?
All medical conditions require different care plans, so once you and the physician have established what specific care plan is right for you and your lifestyle, then your blood work will be checked accordingly.